Ordering Information

Payment Information
Wylde Ivy accepts payments via Visa, MasterCard, Discover, and Paypal. All payments made on the website are processed through a secure server for your protection. Payments are processed automatically at the time of order and then payment information is deleted.  The system does not store your credit card information and I do not have access to view it.

Shipping Information
Orders are shipped via USPS Priority Mail and Parcel Post from Pennsylvania.  Orders containing perfumes, perfume samples, or Body Mists will automatically ship via Parcel Post.  USPS Priority Mail usually will get your packages to you in 2-3 business days and Parcel Post takes 5-8 days in transit. I ship packages daily Monday through Friday.

Order Turnaround Time
I strive to prepare and ship all orders as quickly as possible.  Wylde Ivy products are handmade fresh at the time you order (with the exception of our soaps which cure for at least a month before they are sold). Turnaround time may be up to six business days.  Turnaround time is the time from your order placement until it is shipped. It does not include time in transit.  Any updates or extensions of turnaround time can be found on the News and Specials page.

 

Cancellation Policy

I will gladly cancel an order for you, however if products have been prepared there will be a 15% restocking fee. I cannot cancel orders once shipping labels have been printed and they are scheduled for pickup.  Refunds for credit card payments may take 5 - 8 business days to be posted to your account, depending on the bank.

Shipping Insurance
The purchase of shipping insurance is an available option for all domestic and international packages. Because I cannot control the fate of packages once they leave my hands, Wylde Ivy is not liable for packages that are lost or damaged during shipping. Insurance is available at an additional charge. Though lost or damaged shipments are very rare, they can happen especially during high volume shipping times.   Shipping insurance my be added to your order by leaving a note in the "notes to seller" section during checkout.

Return Policy
I stand by our products 100%. I will replace any defective merchandise at no cost to you. I must be notified within 48 hours of delivery of any damages. I will ask that you send the items back to me so that I can verify the problem. Once I receive the merchandise, I will immediately send you a replacement and reimburse you for the shipping charges you incurred in sending the product back. You must contact me prior to sending your package back to or I cannot guarantee that I will be able to process your return.

Returns for any other reason then damage are not accepted due to the personal nature of my products. If you are unsure of a scent, please consider purchasing a sample before committing to larger sizes.

 

Based on 9113 reviews
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Loved it!

Great smell! Wear it everyday, the poison bottles are so cute!

Happy skin

Love this lotion. This is one of my all time favorite vendors. Ashlee is a delight to work with :)

The Owl

Fabulous scent from Wylde Ivy. Thank you Ashlee!

What It's Like to be on the Mountain

I was hiking one day in Colorado up at Hoosier Pass. I saw the Continental Divide and I've never felt more small yet awed in my entire life. We were coming back down the pass and the sun was out and I could smell the dry dirt, hot rocks, various shrubs, and small cedars as we made the descent. That is this cologne. It will remind you of what it's like to be outdoors and to feel alive.

S
Hello September Collection Hemp and Green Tea Lotion
Stephanie
Very nice. soothing to the skin

Very nice. soothing to the skin

I love this product and the names are cool

I love this product and the names are cool

very nice scent. The lotion is creamy and...

very nice scent. The lotion is creamy and nice.

Stunning fragrances!

I tried Lost Lenore, Pink Willow, Blackberry Lace, The Owl, and Jack's Woods. The sizes were generous and more than enough to get a solid opinion on each fragrance. I especially loved Lost Lenore and The Owl, and bought full sizes after trying them. :) Love this shop, thank you!

These were a little smaller than expected...

These were a little smaller than expected but the fragrances were great and I was able to find my favorite - The Moon Never Beams! Amazing!

The two sets purchased are intended as gif...

The two sets purchased are intended as gifts for two avid Poe fans. The packaging is so beautiful! I can't wait to see the box set unwrapped! Thank you so much for the kind additions to my parcel. Your products are divine! Best regards, 🌷

Sweet, smoky goodness.

What a fun scent! Rich honey and vanilla with a wispy smoky twist that adds so much complexity to it. So comfortable and easy to wear. Very much a "cool girl" scent.

Ethereal. 🌹

This perfume has so many layers. It smells like roses pressed in books, like the romance section of the library. Not overly sweet, just so interesting. Nothing like it, absolutely love it.

This coconut 🥥 perfume smells delicious!...

This coconut 🥥 perfume smells delicious! It arrived packaged securely, thoughtfully and intact!
My items were wrapped in lovely packaging!
Thank you for the generous sample perfume & the cute sticker!! I hope to shop here again! 😊💫

T
The Wood Carver Perfume
Tam
One of my favorite fragrances. Thank you!

One of my favorite fragrances. Thank you!

Ashlee makes magical products! :)

Ashlee makes magical products! :)

Beautiful scents but I needed the vanilla...

Beautiful scents but I needed the vanilla one!!

Of course this scent is beautiful! Vanilla...

Of course this scent is beautiful! Vanilla, smoky-definitely unisex. My boyfriend loved it for himself but it's mine lol-my favorite perfume seller on Etsy by far!!!!

J
Creamy Coconut Perfume
Jennifer S.C.
The bottle leaked a little. However, still...

The bottle leaked a little. However, still a quality product.

Intriguing

This perfume is beautiful and perfectly unisex. The coffee grounds really come together with the leather and wood here and make a delicious cozy combination. The vanilla is not too sweet but really balances everything out. 10/10

Amazing products. Amber Atlas is my favori...

Amazing products. Amber Atlas is my favorite right now but when I want something more feminine I go for the Pink Willow, to me it smells just like Lillies.

Also amazing customer service, there was a mix up with one of the samples and it was resolved the next day. Thank you so much!

Ordered a sample of Midnight Dreary, being...

Ordered a sample of Midnight Dreary, being a Poe fan. Such an interesting scent. Very dark academia. Let it dry down to really smell it's wonderful scent.

The number 13 smells so wickedly divine. E...

The number 13 smells so wickedly divine. Enjoy this scene very much. Also loved The moon never beams free sample.

Very fast shipping and beautiful product.

Very fast shipping and beautiful product.

Single Mini Perfume Oil Sample

I definitely smell the bergamot in this pe...

I definitely smell the bergamot in this perfume. A lightly sweet fragrance with citrus and incense notes— it definitely intrigues as a scent! It's masculine forward for me but absolutely works as a feminine scent too. It's mysterious and bright in the darkest way. Another keeper for this wonderful seller!